Medical Billing Services in Rochester, NY
A New York billing team for Rochester, the Finger Lakes, and Western New York — Excellus, MVP, state Medicaid, and Workers' Comp handled daily, with the technology of a national revenue cycle firm.
Photo: Bpp88520, CC0, via Wikimedia Commons
If you're comparing medical billing companies in Rochester, NY, start with one question: does the biller know Excellus? Excellus BlueCross BlueShield is headquartered in Rochester and anchors most commercial and Medicare Advantage panels from the Finger Lakes to Buffalo, with its own edits, portals, and appeal paths. CCL Billing, Inc. is a New York medical billing company that works those panels every week — alongside MVP Health Care, Fidelis Care, Molina Healthcare of New York and the other state Medicaid managed care plans, Medicare, and the national carriers — for practices across Rochester and Monroe County, including Brighton, Pittsford, Greece, Henrietta, Webster, and Irondequoit, and throughout the Finger Lakes.
Rochester is also our hub for the rest of Western New York. Buffalo and Erie County practices bill a different commercial mix — Independent Health, Highmark Blue Cross Blue Shield of Western New York, and Univera Healthcare — on top of the same statewide Medicaid, Medicare, and Workers' Compensation Board rules, and we work all of it from one team. Every wrongful denial is appealed inside the payer's window, A/R older than 90 days is worked rather than written off, and monthly reporting shows you charges, collections, denial reasons, and turnaround by payer.
Headquartered in Albany and founded in 2018 as Canis Computer Laboratories, we are part of a statewide New York practice with hubs in New York City, the Hudson Valley, the Capital Region, and Syracuse. Billing runs remotely for every client, so distance doesn't change how your claims get worked — but a New York team does change who answers the phone, and we're up the Thruway for on-site onboarding and periodic in-person reviews when they're useful. Our billers work with Canis AI, our in-house billing models that validate codes and score denial risk before submission, and practices on Cannect™, our AI-native EHR, get that check inside the visit itself.
We support primary care, family medicine, pediatrics, behavioral health, surgical practices, emergency and urgent care, laboratories, workers' compensation, and DME suppliers — see our full solutions.
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Why Rochester Practices Choose CCL Billing
Excellus & WNY Payer Fluency
Excellus BCBS, MVP, Fidelis, Molina, Independent Health, Highmark BCBS of WNY, and Univera — billed with each carrier's edits, portals, and appeal deadlines in mind.
We Appeal What Others Write Off
Every wrongful denial appealed inside the payer's window; A/R older than 90 days worked, not abandoned. That follow-through is where our clients' 20% revenue gains come from.
Reporting You Can Audit
Monthly and quarterly reports showing charges, collections, denial reasons, and payer turnaround — so you hold us to our numbers.
NY Workers' Compensation
WCB claims with C-4 narrative requirements, state fee schedules, and carrier objection defense — a specialty most billers avoid.
Technology Built In-House
Our billers work with Canis AI, our own billing models that validate codes and score denial risk before submission — with a human reviewing every decision.
Paid Only When You Are
Pricing is a percentage of collections, quoted after a free baseline review — our incentives match yours.
20%Increase in Revenue
35%Reduced A/R
7 DaysMinimal Turn Around
90%Remittance Ratios
15%Collected Aging A/R
Rochester Medical Billing FAQ
Which Rochester and Western New York payers do you work with?
Excellus BlueCross BlueShield, headquartered in Rochester and dominant across the region's commercial and Medicare Advantage panels; MVP Health Care; Fidelis Care, Molina Healthcare of New York, and other New York Medicaid managed care plans; Independent Health, Highmark Blue Cross Blue Shield of Western New York, and Univera Healthcare in the Buffalo market; Medicare; national commercial carriers; and New York Workers' Compensation Board claims.
Do you have an office in Rochester?
Our headquarters is in Albany. Billing operations run remotely for every client, so a Rochester or Buffalo practice gets the same daily claim work, denial follow-up, and monthly reporting as our Capital Region clients — with on-site visits for onboarding and periodic reviews when they're useful.
Do you serve Buffalo and the rest of Western New York?
Yes. Rochester is our Western New York hub, and we serve practices across Monroe County, the Finger Lakes, Buffalo and Erie County, Niagara, and the Southern Tier, working the Buffalo-market carriers — Independent Health, Highmark BCBS of Western New York, and Univera — alongside the Excellus and MVP panels common to the whole region.
How should a Rochester practice compare medical billing companies?
Ask which Western New York payers the company bills every week, how it handles Excellus edits and appeals, what percentage of denials it appeals, who works A/R older than 90 days, what the monthly report shows, and whether fees are tied to collections. Our guide to New York billing companies covers the comparison in depth.
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Tell us about your Rochester-area or Western New York practice and we'll follow up directly with a free baseline review of your current billing performance.
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Office location
99 Washington Avenue, Suite 1008, Albany, New York, 12210